How to fix XBox 360 Open Tray Error - Won't Play Games

Welcome!  The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out.  The first signs of the laser starting to burn out is that your game will start freezing  during game play.  Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray.  What this means is that the XBox 360 thinks that there is no disc in the system.

Our company sells lasers for all model XBox 360 consoles and we also perform repairs.  All of our lasers are 100% NEW.  There are four different lasers appearing in XBox 360 consoles at the moment and they are not interchangeable.  The best way to determine which laser is inside of your XBox 360 console is to hit eject and compare the tray to the following picture.  If you have a newer slim XBox 360 S, you will not need to do this as there is only one laser inside at the moment.  Click into the proper link following the picture to purchase the laser for your XBox 360.  We also sell entire drives and do repairs if you'd like to send your XBox 360 to us.  The repair link will be on the same page as the laser for your XBox 360:

If you have a Philips VAD 6038 or Philips Lite On DG16D2S drive (they use the same laser):
- Click Here for Laser
- Click Here for entire VAD-6038 Drive
- Click Here for entire DG-16D2S Drive

If you have a Toshiba Samsung TS-H943 Drive:
- Click Here for the Laser
- Click Here for the entire TS-H943 Drive

If you have an HL-Hitachi GDR-3120L Drive:
- Click Here for the Laser
- Click Here for the entire GDR-3120L Drive

If you have an XBox 360 Slim (XBox 360-S):
- Click Here for the Laser
- Click Here for the entire DG16D4S Drive

CLICK HERE TO SEND US YOUR XBOX 360 FOR REPAIR $69.95